PRIVACY POLICY
Last Updated: March 16, 2026
Gaurav 3D Arts ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
1. INFORMATION WE COLLECT
1.1 Personal Information
- Name and contact information (email, phone number)
- Payment information (processed securely through Razorpay)
- Business/company details if applicable
- Discord username if provided for communication
1.2 Project Information
- Project requirements and specifications
- Reference materials and character models you provide
- Communication history related to your project
1.3 Technical Information
- IP address
- Browser type and version
- Device information
- Cookies and similar tracking technologies
2. HOW WE USE YOUR INFORMATION
We use collected information to:
- Deliver and manage our 3D rigging services
- Process payments and send invoices
- Communicate about your project status
- Respond to inquiries and provide customer support
- Improve our services and website
- Send occasional updates about services (with your consent)
- Comply with legal obligations
3. DATA SHARING AND DISCLOSURE
3.1 We do not sell your personal information to third parties.
3.2 We may share information with:
- Payment processors (Razorpay) to complete transactions
- Cloud storage services to securely store project files
- Legal authorities if required by law
3.3 Project files and communications are kept confidential unless you explicitly authorize sharing.
4. DATA SECURITY
4.1 We implement industry-standard security measures to protect your information.
4.2 Payment information is processed through secure, PCI-compliant payment gateways.
4.3 Project files are stored on secure cloud platforms with encryption.
4.4 Despite our efforts, no method of transmission over the internet is 100% secure.
5. DATA RETENTION
5.1 Personal information is retained for the duration of our business relationship and as required by law.
5.2 Project files are typically retained for 90 days after project completion unless otherwise requested.
5.3 You may request deletion of your data at any time, subject to legal retention requirements.
6. YOUR RIGHTS
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent for data processing
- Lodge a complaint with a data protection authority
7. COOKIES
7.1 Our website uses cookies to improve user experience and analyze website traffic.
7.2 You can control cookie preferences through your browser settings.
7.3 Disabling cookies may affect website functionality.
8. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. INTERNATIONAL DATA TRANSFERS
If you are located outside India, please note that your information may be transferred to and processed in India.
10. CHILDREN'S PRIVACY
Our services are not directed to individuals under 18. We do not knowingly collect information from children.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.
12. CONTACT US
For privacy-related questions or to exercise your rights, contact us:
Email: ggarg96@gmail.com
Phone: +91-9911996619
Website: gaurav3darts.com
Discord: gauravgarg